Good to know.

Check-in from 4 pm, earlier on request. Check-out by 9 am at the latest. Planning to ski on your departure day and need the parking space a few hours longer? Just ask.

On site, the Lechner family looks after you.

By car you park right at the house, two spaces per suite are free. Without a car, take the train to Maishofen-Saalbach station. From there take the ski bus in winter or the regular bus in summer to the stop Hinterglemm Wiesern. The nearest airport is Salzburg.

A deposit of 40 % of the total price is due on booking. The booking is binding for us once the deposit has arrived. You pay the balance before arrival. Both by bank transfer, credit card or PayPal on request.

6 nights in summer (20 May to 30 Oct), 7 nights in winter (25 Nov to 5 Apr). Shorter stays are possible on request. We are open all year: between seasons (31 Oct to 24 Nov and 6 Apr to 19 May) you can book or enquire as usual.

Yes, final cleaning is always included. Only the tourist tax is added.

Up to 3 months before the agreed arrival the contract can be cancelled free of charge. After that:
up to 3 months before arrival: 0 %
up to 1 month before arrival: 40 %
up to 1 week before arrival: 70 %
in the last week: 90 %
We recommend travel cancellation insurance. All terms are listed under rates and terms.

Up to two parking spaces at the house are free. For more cars there is the Reiterkogel parking garage (charged).

Yes, there is an EV charging station at the house, and charging is free for our guests.

In the RIDERS Suite dogs and cats are welcome on request, please ask us before booking. The EAGLE Suite is pet-free.

The local tourist tax is €2.95 per person per night for guests aged 15 and over, including a €0.50 mobility fee. Children under 15 pay no tourist tax. The tourist tax is charged on top of the rental price.

Both suites have 100 m², three bedrooms, two shower rooms and a private stone pine sauna. The difference is the mood. The RIDERS Suite is bright and Nordic, with light spruce and midnight blue, and pets are welcome on request. The EAGLE Suite is dark and warm, with reclaimed wood, slate-look stone and an effect fireplace, and it is pet-free.

Yes, bed linen, hand and bath towels, bathrobes and sauna towels are included in the price.

Yes, we provide a baby cot on request. Just let us know when you book.

Induction hob, oven, fridge with freezer, dishwasher with tabs, Nespresso machine, kettle, sparkling water maker, full set of cookware and tableware, glasses, kitchen utensils, placemats, washing-up liquid, sponge, tea towels, dustpan and brush, bin bags, napkins and kitchen roll.

2 Nespresso capsules per person per day, a selection of teas, pepper, salt and sugar.

Towel warmer, make-up mirror, hair dryer, bathrobes, hand and bath towels, tissues and toilet paper. Washing machine, dryer and detergent are there too.

The Finnish sauna is yours to use for 3 hours every day, between 12:00 and 22:00. For safety reasons it is switched off from 22:00 to 7:00. Sauna towels are in the apartment.

Free Wi-Fi in all rooms. There is a TV in the living and dining area and in every bedroom.

You can keep your valuables in the safe in the apartment.

Two heated ski depots (one per suite) for skis, poles, boots and helmets are reserved for you at the Zwölferkogel base station. It is a 10 minute walk from the house, and you put your ski boots on right at the lift.

Each suite has its own garage for bikes, skis and boards and a boot dryer in the suite. In winter you also get the two heated ski depots (one per suite) at the Zwölferkogel valley station, a 10 minute walk from the house.

The ski bus stop is an 8 minute walk, the supermarket a 15 minute walk or 3 minutes by car.

In summer the Saalbach Hinterglemm Joker Card is included for our guests. It covers the cable cars (Reiterkogel, Kohlmais, Schattberg X-Press, Zwölferkogel, Asitzbahn Leogang), the valley train, hiking bus, tennis courts, mini golf, guided hikes and the Käpt'n Hook adventure pool, among others. All Joker Card benefits. All tips for your stay, from the bread delivery to the emergency numbers, are in our guest guide.

According to § 8.3 of the General Terms and Conditions for the Hotel Industry 2006 (AGBH 2006), the contracting party is liable to the host for any damage caused by them, the guest or any other person using the host's services with the knowledge or consent of the contracting party.